Determinants Of Mobile Banking Among The Lower Cadre Employees In Mau Tea Multipurpose Cooperative Society Ltd.
Journal Title: Advances in Social Sciences Research Journal - Year 2017, Vol 4, Issue 25
Abstract
ICT innovation has revolutionized the banking sector in a bigger way and their application has led into emergence of internet banking. This research seeks to examine the determinants Of Mobile Banking Among the Lower Cadre Employees in Mau Tea Multipurpose Cooperative Society Ltd.The questions are how does : ATM use , IT knowledge and internet access affect the lower cadre employees in Mau Tea Multipurpose Cooperative Society Ltd. The research adopted case study research design, a sample of 154 selected from a population of 249 using simple random sampling techniques. Data was collected using questionnaires. Obtained data was analyzed by descriptive and inferential statistics, to examine various sub categories of data in order to make meaning out of them. Multiple regression analysis method was used in testing relationships among variables. Findings indicate that: there was strong relationship between IT knowledge and ATM a weak effect of internet access was realized on employee savings while IT knowledge as a predictor was the best loaded compared to all other predictors in support of employee’s savings. Recommendations: Research to employ bigger sample size to carry out further research , further research is encouraged on Mobile Network Operations to establish its poor response and low support towards employee savings on clients.
Authors and Affiliations
Kiplangat Benard Koros, Dr. Charles Tibbs
Keywords
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- EP ID EP331142
- DOI 10.14738/assrj.425.4029.
- Views 75
- Downloads 0
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