Development of a method for ranking factors that influence the maturity of project quality management processes
Journal Title: Восточно-Европейский журнал передовых технологий - Year 2018, Vol 4, Issue 3
Abstract
<p>According to the results of the theoretical analysis of well-known and widely practically applied standards of quality management and project management, as well as models of maturity assessment of processes, 13 key risk-dominant factors influencing the maturity of project quality management processes have been identified.</p><p>A methodology of ranking risk-dominant factors, which highly influence the organizational maturity of quality management processes in projects, has been developed. The basis of the developed methodology is the expert method. A distinctive feature of the methodology when it is implemented is to obtain a nomenclature of ranked key risk-dominant factors, taking into account the expertise of experts. This result is achieved through the involvement of two target groups, «Process Implementers» and «Consumers of the Process Results and Stakeholders», for peer review. A systematic scientifically-based ranking of risk-dominant factors in accordance with the proposed methodology contributes to the objective assessment of the potential of quality management processes in projects. In addition, it will increase the likelihood of obtaining expected results of processes and will determine the priority directions of growth and organizational changes of processes to achieve the target levels of maturity. The proposed methodology can be implemented in the processes of certification, self-assessment and auditing in a QMS.</p><p>The practical testing of the proposed methodology was carried out using the example of the «Project Launch» process. According to the results of the expert evaluation of the «Process Implementers», it has been established that the factor «The degree of documenting the process» and, to a lesser extent, the «The degree of applicability of the process evaluation results for its improvement» is influenced to a greater extent by the maturity of the investigated process. According to the results of the expert evaluation «Consumers of the Process Results and Stakeholders», the following has been established. To a greater extent, the maturity of the investigated process is influenced by the factor «The degree of the possibility of integrating the process with other internal and external processes. «To a lesser extent, the factor is «Behaviour of the process implementers». There is a high degree of consistency between expert assessments within each group and a significant connection between the assessments of the two groups of experts.</p>
Authors and Affiliations
Iryna Lazko
Purification of wastewater from the ions of copper, zinc, and lead using an electrolysis method
<p class="a">Heavy metals penetrate water reservoirs as a result of natural and anthropogenic processes, thereby accumulating in soil, bottom sediment, sludge, and can further migrate into groundwater and surface water....
Substantiation of the interaction mechanism between the lipo- and glucoproteids of rye-wheat flour and nanoparticles of the food additive «Magnetofооd»
<p>The mechanism of interaction between nanoparticles (NP) from the polyfunctional food additive «Magnetofood» and functional groups of complex proteins of rye-wheat flour is established. NP of the food additive «Magneto...
Synthesis of the structure for the optimal system of flow treatment of raw materials
<p>This paper demonstrates that contemporary studies into optimization of technological processes do not take into consideration in the models of systems and in the applied criteria the requirements to the overall effici...
“Smart” anticorrosion pigment based on layered double hydroxide: construction and characterization
<p>Paint coatings are widely used for decorative purposes and to prevent corrosion of metal surfaces. However, regular paint coating only provides passive protection of the metal. To create an active type of corrosion pr...
Energy absorbers on the steel plate – rubber laminate after deformable projectile impact
<p>The ability of energy absorption can be used to measure the strength of material against ballistic impact. This paper aims to analyze the rubber plated energy absorption plate that was shot with deformable projectiles...