Dispatcher Experiences in Handling Telephone CPR
Journal Title: Scholars Journal of Applied Medical Sciences - Year 2016, Vol 4, Issue 10
Abstract
The risk of getting sudden cardiac arrest is unknown and unpredictable. Mostly, cardiac arrest incidence occurred in public places such as home, shopping mall. Telephone Cardiopulmonary Resuscitation (CPR) brings a new trend in emergency medical services. It has the tendencies in lowering the out of hospital cardiac arrest mortality. The immediate response of bystander by activating the emergency medical service (EMS) and conducting the CPR by following instructions from the dispatcher may help with the survival of the victims. The aim of this study was to explore the dispatcher experience in handling telephone CPR. A descriptive qualitative study design that involves interviewing dispatchers who had experienced giving telephone cardiopulmonary resuscitation instruction to the bystander in the EMCC Department of Hospital Tengku Ampuan Afzan (HTAA) Kuantan, Pahang was conducted. Participants were chosen based on their expert knowledge of the dispatcher routines and experiences in handling telephone CPR using purposive sampling method. The data were collected using a semi structure interviews conducted in Malay language. The data were analysed by the researcher independently by using content analysis and then specific coding. The importance of bystander dispatcher-assisted CPR had been proved through this study. Based on the dispatcher experiences in handling telephone CPR, there is significant in early CPR. The mortality out of hospital cardiac arrest would reduce with the chain of survival linked. The dispatcher experience in handling telephone CPR showed that the importance of bystander dispatcher-assisted CPR. The mortality rate out of hospital cardiac arrest victim will be reduced with bystander dispatcher-assisted CPR. Keywords: Dispatcher experiences, Telephone CPR (T-CPR), Bystander dispatcher-assisted CPR, Cardiac arrest.
Authors and Affiliations
Mohd Said Nurumal, KhinThandar Aung, Nurbaitibinti Haron
Keywords
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