Documenting Processes in Continuing Airworthiness Organizations
Journal Title: MAD - Magazine of Aviation Development - Year 2016, Vol 4, Issue 20
Abstract
Activities in civil aviation organizations are affected by the growing number of requirements both from organizations’ customers as well as from regulatory authorities. The organizations are therefore encouraged to introduce and maintain an effective management system that will ensure achieving of desired objectives. In the area of continuing airworthiness there is a traditional approach to management represented by developing and maintaining organisation exposition, which is organised in accordance with guidelines provided by regulatory authorities. The expositions are therefore focused mostly on describing duties and responsibilities of organization’s departments instead of identifying processes from their inputs to outputs. We can say that the processes are hidden by organization structure creating barriers between individual departments. The issue described above can be addressed by implementing business process management approach which can be supported by number of software applications enabling the organization to clearly identify and organize its processes, workflow, responsibilities and finally its objectives including regulatory requirements to be met. This article introduces a brief methodology for implementing business process management in continuing airworthiness organizations using a commercially available business process modelling tools. By using the methodology the organization can create clear process documentation which can be distributed to all its employees showing their responsibilities in relation to company objectives and processes. With the business process management fully implemented and the approval of competent authority, the process documentation can supplement or even replace the traditional organization’s textual expositions, operations manuals or internal directives.
Authors and Affiliations
Martin Hejný
Operational Analysis Regarding the Fusion of Customer Centres Belonging to Travel Service and Czech Airlines
This article addresses the operational analysis of a possible fusion of customer centers belonging to Travel Service and Czech Airlines. It specifically concerns itself with the current state of both these departments an...
Psychological Aspects Operating on the Air Traffic Controller in Reintegration into Action After The Accident
The aim of the article is to analyze the psychological aspects of an air traffic controller who controls aircraft, communicates with the crew and encounters the incidents of different nature or even accidents. The work o...
Traffic Information Zone and its implementation in the Czech Republic
This article deals with the possibility of introduction of a new type of airspace in the Czech Republic – Traffic Information Zone. It states status quo of uncontrolled aerodromes in the Czech Republic, defines Traffic I...
Runway Inspection by RPAS
This article discusses the use of the RPAS for the inspection of the airport operating areas. The paper compares the current process of the inspection of the airport operating areas by the airport staff with the possibil...
MEDA and its use in data collecting and evaluating
Article discusses the use of the Maintenance error decision aid (MEDA) methodology in the investigation of events and subsequent data collection and assessment which is needed for the collection and evaluation of safety...