E-Commerce Adoption at Customer Level in Jordan: an Empirical Study of Philadelphia General Supplies

Abstract

E-commerce in developing countries has been studied by numerous researchers during the last decade and a number of common and culturally specific challenges have been identified.. This study considers Jordan as a case study of a developing country where E-commerce is still in its infancy. Therefore, this research work comes as a complement to previous research and an opportunity to refine E-commerce adaptation research. This research was conducted by survey distributed randomly across branches of Philadelphia General Supplies (PGS), a small and medium enterprise (SME). The key findings in this research indicated that Jordanian society is moving towards online shopping at very low rates of adoption, due to barriers including weak infrastructure throughout the country except in the capital, societal trends and culture and educational and computer literacy. This means that E-commerce in Jordan still remains an under-developed industry.

Authors and Affiliations

Mohammed Al Masarweh, Sultan Al-Masaeed, Laila Al-Qaisi, Ziad Hunaiti

Keywords

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  • EP ID EP396943
  • DOI 10.14569/IJACSA.2016.071125
  • Views 87
  • Downloads 0

How To Cite

Mohammed Al Masarweh, Sultan Al-Masaeed, Laila Al-Qaisi, Ziad Hunaiti (2016). E-Commerce Adoption at Customer Level in Jordan: an Empirical Study of Philadelphia General Supplies. International Journal of Advanced Computer Science & Applications, 7(11), 196-205. https://europub.co.uk/articles/-A-396943