Effects of Innovation and their Measurement in Small and Medium-Sized Enterprises
Journal Title: International Journal of Contemporary Management - Year 2013, Vol 12, Issue 3
Abstract
[b]Background. [/b]The authors raise the issues of identification, evaluation and measurement of the effects brought by innovations particularly in small and medium-sized companies. This article reviews some of the world's studies, particularly on the impact of innovation on widely understood business performance. [b]Research aims. [/b]The study allowed to verify the relationship between the number of innovations and performance at an organizational level.[b]Method.[/b] In order to verify the hypothesis a direct interview was conducted with use of a questionnaire. In the second half of 2011, extensive research was carried out on innova-tion as its broadly understood, on a sample of 250 small and medium-sized enterprises, where only part of it involved issues related to the impact of innovation on business performance. The original research tool consisted of 35 more or less complex questions (both open and closed), and this article presents only a fraction of the obtained results. The respondents in the study were mostly directors, owners or managers at lower-levels of companies.[b]Key findings.[/b] Organization’s key decision-makers are likely to overassess the importance of innovation and its benefits, when the relation between a large number of innovations and organization performance is, in fact, weak or even non-existent.
Authors and Affiliations
Teresa Kraśnicka, Tomasz Ingram
The organization ethicist as a factor that has shaped the quality of the customer's service
The quality of customer service within any organization should be considered an essential factor that gives it a competitive superiority. Amongst the many decisive qualities needed for good customer relations, ethics sho...
The role of regional clusters in building an innovation culture for business and the region
The low level of innovativeness in the Polish economy in comparison to other countries can even be considered as a permanent feature. Looking at the factors that affect this state of affairs it seems particularly signifi...
The fundamentals of strategic planning in the local and regional development
The aim of the article is to analyze the economic, spatial and social determinants of strategic planning in the local and regional development. The basis of the considerations is the thesis that these determinants remain...
Nowoczesne technologie informacyjno-komunikacyjne jako narzędzie wspomagające CMR w firmie turystycznej
Celem artykułu jest identyfikacja możliwości reorientacji na klienta przedsiębiorstw turystycznych z wykorzystaniem nowoczesnych technologii, a także weryfikacja empiryczna obecnego zakresu stosowania tych technologii....
Crowdsourcing as a form of utilizing virtual communities innovation
The paper refers to the challenges in innovation management resulting from the growing importance of network and virtual communities, where the consumer is perceived as a value co-creator and innovation source. The wisdo...