E=MC2: The New Performance Management System in Telecommunication Industry

Journal Title: MANTHAN: Journal of Commerce and Management - Year 2018, Vol 5, Issue 2

Abstract

The Human Resource Management has increased in complexity in present state of cut throat competition. If people are valued they add value to the organisation. Employees are internal customers and their personal and professional growth needs to be aligned with the organisational growth. Satisfaction of these internal customers reflects on the success of any organisation. The organisation provides a tool for development of people by way of rewards and awards for excellence in performance. Perform or perish is the tag line today for any organisation which underlines the importance of Performance management. In vie of this, this paper focuses on understanding of the employee perception about performance management system in telecommunication industry with the help of literature review to identify research gap. Based on the review, innovative conceptual model of performance management system is recommended. Telecommunication Industry is the most dynamic industry in terms of technological upgrades and telecommunication products have become inevitable for day to day life.

Authors and Affiliations

Anant Deogaonkar, Bijal Zaveri

Keywords

Related Articles

Political Stability and Economic Growth: Reflections on Indian Economy

Efficient economic policies and their implementation are only sufficient conditions of assured economic growth. However, the type of political structure and stability of the same form the necessary conditions of economic...

Determinants of Agricultural Productivity in India: An Econometric Analysis

The main aim of this paper is to examine both short run and long run effects of various factors on agricultural productivity in India. The present study used the annual time series data covering the time period from 1980...

Making Sense in Marketing: Sensory Strategies for International Quick Service Restaurants

Given the importance of ‘Sensory Marketing’ in the field of QSR (Quick Service Restaurant) industry, the objective of this paper is to identify if sensory factors influence customers’ selection of a QSR. Data of 1600 res...

Satisfaction or Motivation-What precedes Performance? A Study of Sales Force in the Life Insurance Industry

While there is considerable research on employees’ satisfaction, motivation and performance, there is lack of conclusive evidence on these dimensions of organisational betterment. This puzzle becomes more complex for sal...

Liquidity versus Profitability: A Study on Hindustan Unilever Limited

As per the general notion, liquidity should have an opposite relationship with profitability. In case of Hindustan Unilever Limited, it has been observed that with the passage of time, the company was able to improve bot...

Download PDF file
  • EP ID EP625771
  • DOI 10.17492/manthan.v5i2.14320
  • Views 166
  • Downloads 0

How To Cite

Anant Deogaonkar, Bijal Zaveri (2018). E=MC2: The New Performance Management System in Telecommunication Industry. MANTHAN: Journal of Commerce and Management, 5(2), 53-62. https://europub.co.uk/articles/-A-625771