Emotional Intelligence of Leaders at a Tourism Company After a Coaching Intervention
Journal Title: Revista CEA - Year 2021, Vol 7, Issue 15
Abstract
Developing emotional intelligence is essential to face the organizational objectives of tourism companies. This study aimed to determine if there was a significant influence of a coaching intervention on the emotional intelligence of 56 leaders at a tourism company. The Reuven Bar-On model was used to measure their emotional intelligence before and after the coaching intervention. The component variables were evaluated using partial least squares structural equation modeling applied to the results at each evaluation moment and compared using t-tests for paired samples. The results did not reveal statistically significant differences in terms of improvement of the leaders’ emotional intelligence after the coaching intervention. This opens the discussion about the most adequate intervention structures to have a positive impact on the emotional intelligence of tourism companies’ leaders. It was concluded that the 12-hour group intervention did not produce a significant improvement; hence, the characteristics of the coaching should be adjusted.
Authors and Affiliations
César Omar Velázquez-Vega, Alfonso González-Damián
Keywords
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- EP ID EP697568
- DOI https://doi.org/10.22430/24223182.1842
- Views 78
- Downloads 0
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