Emotional Intelligence of Leaders at a Tourism Company After a Coaching Intervention
Journal Title: Revista CEA - Year 2021, Vol 7, Issue 15
Abstract
Developing emotional intelligence is essential to face the organizational objectives of tourism companies. This study aimed to determine if there was a significant influence of a coaching intervention on the emotional intelligence of 56 leaders at a tourism company. The Reuven Bar-On model was used to measure their emotional intelligence before and after the coaching intervention. The component variables were evaluated using partial least squares structural equation modeling applied to the results at each evaluation moment and compared using t-tests for paired samples. The results did not reveal statistically significant differences in terms of improvement of the leaders’ emotional intelligence after the coaching intervention. This opens the discussion about the most adequate intervention structures to have a positive impact on the emotional intelligence of tourism companies’ leaders. It was concluded that the 12-hour group intervention did not produce a significant improvement; hence, the characteristics of the coaching should be adjusted.
Authors and Affiliations
César Omar Velázquez-Vega, Alfonso González-Damián
Keywords
Related Articles
- EP ID EP697568
- DOI https://doi.org/10.22430/24223182.1842
- Views 99
- Downloads 0
Evaluation of Strategic Planning Methodologies at SMEs in the Clothing Sector: A Case Study
In the complexity of SMEs in their current context, evaluating strategic planning methodologies has been an effective tool to find strategic solutions that enable them to be more profitable and competitive. Therefore, th...
College graduate satisfaction model: A case study
The objective of this study is to create a model that can be used to analyze the impact and satisfaction of college graduates based on their perception of personal development and the curricular structure of their progra...
Evaluation of internal control in the treasury process at small and medium-sized companies in Medellin
An evaluation of the departments of companies reveals that the most susceptible to fraud is corporate treasury. For that reason, this work proposes to evaluate the internal control struc...
Strategic Communication Based on Marketing at Educational Institutions
The administrative and academic management of educational organizations has made progress in the understanding of certain communicational aspects that produce engagement. This study compares trends in communication pract...
Ãndice QV: una alternativa para la medición del desarrollo económico aplicable a las condiciones de México
El propósito de esta investigación consistió en exponer la creación de un indicador ponderado para evaluar el desarrollo económico que fuera más representativo y acorde con las condiciones de México. En el Ãndice...