Emotional Salary: Psychosocial variables, Emotional Exhaustion, Personal Accomplishment and Depersonalization, in University Workers in Jalisco, Mexico
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 9
Abstract
The introduction of the term Emotional Salary (ES) as a perspective of the non-monetary remunerations received by an employee to intensify their motivation at work in addition to helping in the feeling of job satisfaction and identity with the company are essential to understand the characteristics that contribute to the best job performance. The variables that evaluate the Burnout syndrome help to understand the presence of satisfiers or the absence of them. Objective: Know and describe the prevalence of the burnout syndrome in 1508 workers of a public university located in Guadalajara, Jalisco, Mexico. As well as describing the sociodemographic and labor variables that influence emotional exhaustion according to the dimension of the burnout syndrome. Methodology: The study was cross-sectional analytic. Statistical analysis was carried out in order to describe the frequencies, percentages, averages and prevalences. The probability of differences will also be detected, at the value of p equal to or less than 0.05. Results: According to age, at a lower age of the average the probability of witnessing emotional and / or physical exhaustion and falling into depersonalization becomes evident. Being a woman is a factor that influences being physically and mentally exhausted. Not having a partner is another influencing factor in the burnout syndrome. Having less seniority in the institution than other workers, is a factor of influence towards emotional and / or physical exhaustion and depersonalization.
Authors and Affiliations
Aranda Beltrán Carolina, Rubio Ávila Sandra, González Baltazar Raquel, Flores Carrillo Raúl, Hernández Guzmán Berenice
Keywords
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- EP ID EP412909
- DOI 10.9790/487X-2009062731.
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