Enhancing the Role of Innovation towards Employee Job Performance at Malaysian Hotels
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2018, Vol 8, Issue 15
Abstract
The hotel industry is the largest and most rapidly growing in Malaysia. Hotel management keeps on finding solutions to sustain the competitive environment. This study, therefore, investigates the impact of innovation practices on employee job performance and examines the relationship between these factors. Researchers believe good employee performance further will contribute to hotel performance. A conceptual model is developed by proposing four hypotheses. Data are collected using a survey to four- and five-star rating hotel in Selangor, Putrajaya and Kuala Lumpur, Malaysia. A total of 140 questionnaires responded by the food and beverage department managers. The model is examined using partial least square modelling. The main results indicate that innovation practices have a positive influence on the employee job performance. The result of this study provides valuable information to hotel management and decision makers in Malaysia regarding factors that improve employee job performance and hotel sustainable.
Authors and Affiliations
Siti Hajar Zakariah, Artinah Zainal, Fadzilah Mohd Shariff
Keywords
Related Articles
- EP ID EP598275
- DOI 10.6007/IJARBSS/v8-i15/5098
- Views 71
- Downloads 0
The Green Building Concept: Is it a Trend?
idence revealed that the building industry has contributed to the environmental impact in so many ways. Realizing this important role played by the building industry, most building projects have now adopted the concept o...
Validity and Reliability Development of Extrovert and Introvert Personality Inventory among University Students
The aim of this study is to develop and acquire content validity and reliability for Extrovert and Introvert Personality Inventory (IPEI). IPEI is developed based on the personality theory by Jung (1954). IPEI has 30 ite...
Women Fiqah Issues in the Book of Fiqh Ibadat Haji, Umrah dan Ziarah Issued by Malaysian Hajj Board: A Ta'siliyah (Foundational) Study Based on Al-Qur'an Al-Karim
The book of Fiqh Haji, Umrah dan Ziarah (Islamic Jurisprudence of Hajj, Umrah and Visit) is a book of Malaysian Hajj Board that deals with the rules related to hajj and umrah based on Shafie's school and the decision of...
Antecedents of Entrepreneurial Interest among Vocational High School Students in Kediri, East Java, Indonesia
This research aimed to know the effect of need for achievement and internal locus of control on entrepreneurial interest mediated by entrepreneurial attitude. This research employed correlational research design. Populat...
Estimating Technical Efficiency and Bootstrapping Malmquist Indices: Analysis of Malaysian Preschool Sector
This study is focused on conceptual paper and the purpose of this study is to conduct an empirical investigation into the Malaysian Preschool institutions, focusing on measuring their technical efficiency and productivit...