ERP Performance Triangle: Exploring the interplay between Benefits Realisation Management, Project Governance, and Project Success
Journal Title: International Journal of Business and Applied Social Science - Year 2018, Vol 4, Issue 3
Abstract
The current study aim to explore the trio interplay ERP’s Benefits realisation, project governance, and project success in Oil corporations in Gulf. Using a set of 12 qualitative semi-structured interviews, an interpretative study has addressed senior management’s perspective in the Kuwait Petroleum Corporation. At the corporate level, our findings show that managing ERP project benefits enhances corporate strategic goals and overall success. At the project level, we have revealed a relationship between benefits realisation, decisions making, bottom-up governance between project managers and project members.
Authors and Affiliations
Mostafa Mohamad, Abdullah Sultan
Keywords
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