Evaluasi Sistem Pelaporan Insiden Keselamatan Pasien di Rumah Sakit
Journal Title: Jurnal Administrasi Kesehatan Indonesia - Year 2018, Vol 6, Issue 2
Abstract
Background: Incident reporting systems are designed to obtain information about patient safety and used for organizational and individual learning. Aims: The objective is to evaluate the implementation of patient safety incident reporting system at a hospital of Surabaya. Method: This study was an observational descriptive research supported by qualitative data. This study used Health Metrics Network (HMN) model. Results: The results of the input evaluation show that there was a policy that regulates the incident report, but its implementation was still not appropriate with no direct funding. However, facilities were provided for reporting. There were socialization for employees who have different understanding and responsibility, organizational structure of the patient safety team, problem solving method which had not used PDSA (Plan, Do, Study, Action), and computerized technology. Conclusion: The process evaluation shows that the indicators were in line with the rules. The data sources were in accordance with the guidelines. Data collection, process, presentation, and analysis were in line with the theory. The output evaluation shows the submission of incident reports had not been timely. Moreover, the report was complete and suitable to the existing guidelines, and it had been used for decision-making. It is required for the hospital to revise the guidebook of incidence reporting and improve the human resource skill. Keywords: evaluation, incident, patient safety, reporting
Authors and Affiliations
Arfella Dara Tristantia
Keywords
Related Articles
- EP ID EP463834
- DOI 10.20473/jaki.v6i2.2018.83-94
- Views 126
- Downloads 0
Pengaruh Turnover Intention terhadap Kinerja Karyawan di Rumah Sakit Bedah Surabaya
The turnover rate of employee in Surabaya Surgical Hospital increased over the last three years since 2014 to 2016 that was 13,67% in 2014, 13,69% in 2015 and 16,91% in 2016. The high employee turnover rate of Surabaya S...
Kualitas Fungsional dan Kepuasan Pasien terhadap Perawat dan Dokter Gigi di Rumah Sakit
Background: The quality of healthcare is an important aspect to be implemented by hospitals as a healthcare facility. Doctors and nurses are human resources that directly provide services to patients. Interpersonal commu...
Dukungan Strategis dan Operasional Pemerintah dalam Pemenuhan Hak Kesehatan Anak Tunagrahita di Kota Surabaya
Background: Social justice is a condition of fulfilling material, spiritual and social needs of citizens to live properly and to develop themselves in carrying out the social functions. The social welfare rate in Indones...
Kinerja Bapemas dan KB Kota Surabaya berdasarkan Analisis Perubahan Rencana Kerja dan Laporan Kinerja
The average population density of Surabaya is 9.002 people per km2 in 2009. The over population density is potential to occuring problem in health, education, social and economics. To solve that problems, government form...
Perhitungan Konsumsi Obat Untuk Logistik Medik di Rumah Sakit Islam Jemursari Surabaya
Inaccurate drugs planning may cause excessive budget, stagnant, and stockout. This research aims to analyze drugs planning in medical logistics of Rumah Sakit Islam Jemursari Surabaya. This research is a descriptive stud...