EVALUATING MANAGEMENT SKILLS OF HEAD NURSES OF ZAHEDAN MEDICAL SCIENCES UNIVERSITY TRAINING HOSPITALS BY 360 DEGREES METHOD

Abstract

In traditional method of evaluating hospitals head nurses’ capabilities like professionalism, communicational skill and interpersonal skill has been performed just by hospitals managers and without taking feedback from second level managers (supervisor, nursing manager), other practitioners, nurses or head nurse herself. The aim of performing this study is using 360 degrees evaluation in measuring capabilities like professionalism, communicational skill, clinical performance and patient care which was conducted based on the questionnaire translation to Persian language from physicians and surgeons college of Canada Alberta state. This cross-sectional study was performed on 48 head nurses of training hospitals of Zahedan Medical Sciences University who had one year or more precedent of ward management. 3 questionnaires with 5- degree Likert scale which have four domains were used and distributed among evaluators including nurses, hospital managers and hospital supervisors. Reliability, validity and accessibility, the relation between evaluators view and the difference in scores average was calculated. The findings of study showed that the questionnaire has high validity and it was 87%, 93%, 95% and 97% for supervisor, self-assessment, hospital managers and nurses respectively. The highest Spearman correlation showed a significant relation between hospital managers and supervisor (p-value= 0.05, r = 0.37). The score relating to nurses had average score 149.6 and standard deviation of 17.23, though repeated measurement showed significant difference in average score. There is a real difference between evaluators view and this significant difference existed in domain of communicational skill, professionalism and patient care and the difference of better views of evaluators towards head nurses with high experience and service record was observed which could indicate promotion of head nurses skill. High reliability of the questionnaires shows that the Persian questionnaire reliability is confirmed and this tool could be useful for evaluating managing skills of hospitals head nurses. Though, other studies should be performed for other job courses for ward head nursing, so that the tool validity and reliability to be confirmed and then this method could be used instead of traditional methods.

Authors and Affiliations

Shirzad Arian Mehr| Department of Healthcare Management, Fars Science and Research Branch, Islamic Azad University, Marvdasht, Iran, Karim Zare| Department of Statistics, Marvdasht Branch, Islamic Azad University, Marvdasht, Iran, Abbas Yazdanpanah| Department of Healthcare Management, Marvdasht Branch, Islamic Azad University, Marvdasht Iran

Keywords

Related Articles

FLOATING DRUG DELIVERY SYSTEM

The aim of writing this review on gastro retentive and floating drug delivery system was to compile the new literature with the principle mechanism of floatation to acquired gastric retention. Various attempts have been...

A validated analytical method for the estimation of Oxetacaine from its pharmaceutical formulation by RP-HPLC

OBJECTIVE: The aim of the current study was to develop an analytical procedure for the determination and quantification of Oxetacaine, from its marketed formulation which is simple, precise, accurate and a validated, r...

ASSOCIATION OF THE SHANK3 GENE COUPLED WITH 22Q13.3 DELETION SYNDROME

Phelan-McDermid syndrome (PMS) is a postnatal neurodegenerative disorder which is caused by the mutation in the gene called SHANK3, a member of the highly conserved Shank/ProSAP family of synaptic scaffolding proteins....

STUDYING CHALLENGES OF IMPLEMENTATION OF HEALTH SYSTEM REFORM PLAN IN OUTSOURCED UNITS OF HEALTH SERVICES IN BRANCHES OF MEDICAL SCIENCE UNIVERSITY OF SHIRAZ IN 2015

Background: Reforms of health system in developing countries are performed in financial supply of health services, allocation of sources to health system, presentation of services and justice. In all cases, non-governme...

Formulation and evaluation pf Phospholipid complex of Green Tea Polyphenol

OBJECTIVE: Phospholipid complexes are formulated to improve absorption, bioavailability and stability of herbal product. There are many herbal extracts having excellent in-vitro activity but less in-vivo activity becau...

Download PDF file
  • EP ID EP15996
  • DOI -
  • Views 306
  • Downloads 23

How To Cite

Shirzad Arian Mehr, Karim Zare, Abbas Yazdanpanah (2016). EVALUATING MANAGEMENT SKILLS OF HEAD NURSES OF ZAHEDAN MEDICAL SCIENCES UNIVERSITY TRAINING HOSPITALS BY 360 DEGREES METHOD. International Journal of Research and Development in Pharmacy & Life Sciences (IJRDPL), 5(6), 2444-2451. https://europub.co.uk/articles/-A-15996