Experience-Based Co-Design: Tackling common challenges
Journal Title: The Journal of Health Design - Year 2018, Vol 3, Issue 1
Abstract
There has been a surge in experience-based co-design (EBCD) efforts for quality improvement in health care and systems design globally. Service users together with staff are playing a far greater role than ever before in the redesign of services and systems of care. EBCD offers a systematic, bottom-up approach to improving service user and staff experiences of care. There is growing interest in the application and potential of EBCD; however, studies indicate common shared challenges, which coalesce around power, commitment to the process, methods for gathering experiences, designing improvements, implementation, and subsequent impact.
Authors and Affiliations
Tara Dimopoulos-Bick, Paresh Dawda, Lynne Maher, Raj Verma
Keywords
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- EP ID EP365190
- DOI 10.21853/JHD.2018.46
- Views 127
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