Exploration and Practice of Nanjing Metro Digital Transformation
Journal Title: Urban Mass Transit - Year 2024, Vol 27, Issue 2
Abstract
[Objective] Digital transformation is an inevitable trend for urban rail transit enterprises during the shift from high-speed growth to high-quality development. It is necessary to study the top-level design, path selection, and implementation strategies for enterprise digital transformation. [Method] Taking the digital transformation practice of Nanjing Metro as example, the steps, working contents, main methods and tools used in the top-level design of digital planning are introduced. The overall framework and application schemes of Nanjing Metro digital transformation are expounded from five levels: digital base layer, digital application layer, digital service layer, security protection system, and IT governance and management system. The implementation strategy of Nanjing Metro digital transformation is made clear. [Result & Conclusion] Nanjing Metro digital transformation is ′customer-oriented′, focusing on digital application scenarios such as happy travel service for passengers, digital intelligent decision-making service for decision makers and managers, and digital collaboration service for employees. The overall architecture and application scheme of digital transformation is designed from the top level. By formulating a scientific and feasible implementation path, Nanjing Metro is advanced towards a ′digitalized, networking, intelligent, and smart′ high-quality development.
Authors and Affiliations
Caigao SHE, Xu YANG, Weixiang YI, Yuxin HU, Ting FU
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