Exploring Mobile Banking Adoption in Indonesia using UTAUT2: A Consumer Perspective Approach
Journal Title: Journal of Economics, Finance and Management Studies - Year 2024, Vol 7, Issue 07
Abstract
This research aims to determine the factors influencing the acceptance and use of Mobile Banking using UTAUT2 model in banking companies registered in LQ45. The independent variables used in this research are Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, Hedonic Motivation, Price Value and Habit. The dependent variable used is Use Behavior. The intervening variable used is Behavioral Intention. The sample in this research was Mobile Banking users from banking companies registered in LQ45, with 280 respondents. The sampling technique used is non-probability sampling with a purposive sampling method, using primary and quantitative data. The analysis technique in this research uses Smart PLS 3.0 by analyzing outer models such as validity and reliability tests, and inner models such as R-Square, Path Coefficient, and Path Analysis. The research results show that Performance Expectancy, Social Influence, Price Value, and Habit have a direct influence on Behavioral Intention. Effort Expectancy, Facilitating Conditions, and Hedonic Motivation have no direct influence on Behavioral Intention. Facilitating Conditions and Behavioral Intention directly influence Use Behavior. Meanwhile, Habit has no direct influence on Use Behavior.
Authors and Affiliations
Izdihar Adinda Dwi Amany , Emmy Indrayani
Keywords
Related Articles
- EP ID EP740991
- DOI 10.47191/jefms/v7-i7-78
- Views 72
- Downloads 0
Implementing Public-Private Partnership Models in the Development of the Tourism Sector in Uzbekistan
This article analyzes the key directions for implementing public-private partnership (PPP) models in the development of the tourism sector in Uzbekistan. The necessity of introducing effective cooperation mechanisms betw...
An Empirical Investigation of the Effect of Cashless Transactions on the Financial Performance of MSMEs at Carousel Shopping Mall, Lusaka Zambia
Purpose: The aim of this study was to investigate the effect of Cashless transactions on the Financial performance of MSMEs at Carousel Shopping Mall, Lusaka Zambia Methodology: A descriptive cross-sectional research de...
Assessment of Macroeconomic Factors, Yield to Maturity and Time to Maturity towards Fair Price of Corporate Sukuk in Indonesia and Malaysia
This study aims to examine the effect of macroeconomic factors (SBIS Yield Rate, Islamic Interbank Rate, Rupiah and Ringgit Exchange Rates against Dollar), Partial Yield to Maturity, and Time to Maturity and the effect...
The Business Potential of Riau Malay Songket Woven Cloth Enterprise - Wan Fitri toward the International Market
The Riau Malay Songket Woven Cloth Enterprise - Wan Fitri is a market leader in the production process of Malay Songket woven cloth in Pekanbaru City, Riau Province - Indonesia which has been established since 1969. It h...
Proposition of a Macro Health Index in the World
This article provides an aggregated indicator of health in the world from a macroeconomic perspective. Using World Bank Data Based on a sample of 178 countries and regions covering the period 1995-2014, we adopt the pri...