External Context of the Organization
Journal Title: Mašinstvo - Year 2015, Vol 12, Issue 1
Abstract
When talking about the revision of the ISO 9001:2015 standard, usually ten changes in comparison to the ISO 9001:2008 standard are listed. [4] Some of the foreseen changes are of terminological character only. However, also some changes of essential nature are provided, such as: 1) structural changes respecting Annex SL, 2) understanding the organization and its context, 3) total process orientation in organizational management and 4) introduction of a requirement for risk management. In this paper the author presents, in a systematic way, using scientific methods of cognition, the results of the research “external context of the organization” as a phenomenon. Understanding of this phenomenon requires philosophical approach to quality management and understanding pragmatic functionality of the organization. It is about the important requirement of the revision of this standard because it positions the organization as an entity in the local, regional and global market.
Authors and Affiliations
Miroslav Drljača
Keywords
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