Fostering the Innovative Work Behavior of Knowledge Workers in Malaysia’s Knowledge Intensive Business Services: A Social Capital Perspective
Journal Title: International Journal of Management Sciences - Year 2016, Vol 7, Issue 3
Abstract
This study was undertaken to investigate the relationship between social capital and innovative work behavior among the knowledge workers in Malaysia. Past literatures reported that social capital and innovative work behavior to have a significant relationship in various business sectors, but none of the research was conducted in knowledge intensive business services. Moreover, some researchers concluded that the relationship is rather weak and inconclusive. This study utilized mail survey by distributing 1520 questionnaires to knowledge workers, but only 310 were useful for analysis using SPSS, therefore 20.6 % response rate was registered. The results established that there was a significant relationship between social capitals and the innovative work behavior of knowledge workers in KIBS in Malaysia.
Authors and Affiliations
Yeoh Khar Kheng, Sethela June
Keywords
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- EP ID EP27102
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