Health Help lines Literacy among Rural & Urban Clients in Muzaffarnagar (India): An impact evaluation study
Journal Title: The Journal of Community Health Management - Year 2017, Vol 4, Issue 2
Abstract
Introduction: The data regarding knowledge and experiences of patients using health helplines available in India is lacking in literature, which makes it inevitable to research this area, as attempted by authors in this article. Materials and Methods: This cross-sectional study was carried out in the field practice areas of RHTC & UHTC respectively; attached to a medical college in district Muzaffarnagar from July 1st 2016 to March 31st 2017. All age group of Clients in selected area were studied on 12 important toll free health helplines from a simple random sample of 450 Clients (225 each from RHTC & UHTC area). The data was analyzed by appropriate statistical test such as Chi-square test. Results: The % of health helplines literacy for >than 10 helplines known was 0.9% (RHTC area) and 0.4% (UHTC area) and <5 health helplines known were 83.1% (RHTC area) and 85.8% (UHTC area). The most useful health helpline as perceived by clients were HIV/AIDS in both RHTC area (77.3%) and UHTC area(77.1%). However there were no statistically significant differences (p>0.05) on 3 areas: (a) Utility of 5 Major National health programmes related helplines; (b) The knowledge of helplines among different type of clients & c) Awareness for helplines according to literacy levels. Conclusion: There is an urgent need for focus on many National Health Programme related health help lines in terms of their advertisements at multiple levels and channels, if a sufficient dent needs to be made for improving health care system of India.
Authors and Affiliations
Sanjeev Davey, Anuradha Davey, Santosh Kumar Raghav, Tauseef Alvi, Nirankar Singh, Jai Vir Singh
Keywords
Related Articles
- EP ID EP294230
- DOI 10.18231/2394-2738.2017.0015
- Views 118
- Downloads 0
‘Bleeding Mothers’ A Sequel to Underutilization of ANC Package – A Community Based Cross Sectional Study from Central India
Background: Despite the large numbers of women who are estimated to have suffered maternal hemorrhage, little is known about their health effects, psychological, social and economic consequences. This study was carried t...
A descriptive study to assess the drug sensitivity pattern to antitubercular drugs in patients visiting department of respiratory medicine at a tertiary care hospital at Western Maharashtra
ObjectiveIntroduction Tuberculosis is a overwhelming public health worry in India The Indian Subcontinent accounts for about 25 of the TB burden worldwide Across the world India has the highest burden of both TB and MDRT...
Study of Prevalence of Drug Resistant Tuberculosis in a Tertiary Care Hospital
Pulmonary tuberculosis with multi-drug resistant Mycobacterium tuberculosis is a major cause of concern in the developing countries. The present study was carried out to study the prevalence of multi-drug resistant tuber...
Effect of mind body therapy (yoga, meditation & music) on elderly hypertensive people
Objective: Hypertension is an important risk factor for cardiovascular morbidity and mortality, particularly in elderly. Several randomized controlled trials have firmly established that lifestyle modifications may be th...
Health and well-being of nurses in hospitals in Bangalore
Background: To identify health related quality of Life (HqOL) of nurses working across three major types of hospitals in Bangalore namely- trust, government and private hospitals. The role of nurses is to provide social...