Impact of Knowledge Management Strategies on the Performance of Staff of Superior Courts of Ghana
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 1
Abstract
Society is becoming more and more knowledge-based, and organizations that can identify, value, create and evolve their knowledge assets are likely to be more successful than those that do not. The argument is that knowledge management and its survival principles and tools may help the judicial service in Ghana to improve their performance. However, there is uncertainty about whether the use of knowledge management principles and tools could impact the judicial service approach to improving the quality of justice they provide. The study there seeks to assess the impact of knowledge management on performance. Aquantitative research approach was used in conducting the study. A selected sample of 100 respondents from the superior courts was given questionnaires to solicit information for the study. Results of correlation analysis show significant relationship between knowledge management elements (Technology, Culture, Structure, Human Resource, Acquisitions, Conversions, Applications, Protection and Storing) and performance improvement measures, which in turn represented the quality of organizational knowledge that was utilized in a wide variety of decision-makings in the judicial service. Besides providing empirical evidence to the correlation between knowledge management and organizational performance, this study shows high positive correlation between the elements and measures. There is therefore a need for regular training sessions on knowledge management. Future research is needed to further investigate the relationship between degrees of knowledge management implementation within the judicial service.
Authors and Affiliations
Prof. Kalyan Kumar Sahoo, Rizwan Hassan Bhat
Keywords
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- EP ID EP409565
- DOI 10.9790/487X-2001074652.
- Views 41
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