IMPACT OF LEADERSHIP ON INTERPERSONAL TRUST AT WORK IN ENTERPRISES IN BOSNIA AND HERZEGOVINA
Journal Title: Journal of Engineering Management and Competitiveness (JEMC) - Year 2019, Vol 9, Issue 1
Abstract
The paper presents theoretical basics and results of concrete research of the influence of leadership dimensions on dimensions of interpersonal trust at work in enterprises in Bosnia and Herzegovina. In addition, the moderating effects of the ownership structure and the national origin of enterprises on the observed relationships were examined. The data were obtained by surveying 334 medium level managers from 103 enterprises in Bosnia and Herzegovina. The aim of this research was to determine the extent to which leadership influences interpersonal trust at work as one of the indicators of the overall effectiveness of business process management, which directly influences the scope and intensity of organizational and business performance of the enterprise. Also, the task of this research was to provide certain recommendations and guidelines for leaders and managers in order to plot future plans according to these data. The basic conclusions of this research are that leaders need to lower their performance expectations, reduce punishment, improve their relationship with employees, increase rewards in line with opportunities, and refine their strategic knowledge, thinking, and action.
Authors and Affiliations
Edin STRUKAN, Edit TEREK, Milan NIKOLIĆ
Keywords
Related Articles
- EP ID EP596113
- DOI 10.5937/JEMC1901048S
- Views 126
- Downloads 0
A LIGHTWEIGHT INDUCTIVE METHOD FOR PROCESS ASSESSMENT BASED ON FREQUENT FEEDBACK: A STUDY IN A MICRO SOFTWARE COMPANY
Software process assessment is the most important phase in process improvement projects since it enables identification of all process issues that need to be improved. Small and micro software companies suffer from sever...
PERSONNEL SELECTION USING GROUP FUZZY AHP AND SAW METHODS
Personnel evaluation and selection is a very important activity for the enterprises. Different job needs different ability and the requirement of criteria which can measure ability is different. It needs a suitable and f...
OPTIMAL COSTS OF QUALITY
It can be noticed that our suppliers monitor the quality of their process results (semi-product, product, documentation, service) mainly through a percentage of malfunctions or a decrease in the index of accuracy and pre...
DETERMINING THE RELATIONSHIP BETWEEN LEADERSHIP PRACTICES AND LEADERSHIP NEEDS IN SAUDI CONSTRUCTION COMPANIES
Effective leadership is demonstrated by influencing and guiding the activities of the team toward achieving its goals. This study attempts to determine the relationship between leadership practices and leadership needs i...
FACTORS INFLUENCING INSURANCE FOR YOUNG PEOPLE
Present times are changing rapidly, people are becoming increasingly active, and we often find ourselves in a situation over which we have no control. Nowadays we know many types of insurance with which we can take care...