IMPROVEMENT OF THE TECHNOLOGY OF PASSENGER SERVICE AT THE STATION IN CONDITIONS OF HIGH-SPEED LINES
Journal Title: Збірник наукових праць Українського державного університету залізничного транспорту - Year 2018, Vol 175, Issue 9
Abstract
The main directions of improving the system of passenger service are presented. The effect of creating a profitable complex transport system for passenger services in conditions of high-speed railway traffic is shown. The basic directions of development of service of passenger transportations in transport nodes are revealed - development of intelligent transport systems; integration of solutions in the field of uniform travel documents, increase of shipping and bandwidth. It is established that for stations located on the lines of high-speed rail transport, it is necessary to take into account additional requirements for service - a feature of planning solutions in the commercial zones of stations, the availability and location of the service center, the availability of facilities for providing comprehensive services. It is proved that the level of service and the volume of the provided services mainly depends on the level of satisfaction of passengers, the profitability of additional types of services and the income of commercial zones of the station. For the economic evaluation of the efficiency of the passenger service system, it is proposed to use an estimate of the cost of servicing 1 passenger at the station in order to identify the break-even point.
Authors and Affiliations
Denis Lomotko, Yelizaveta Lebed’
Keywords
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- EP ID EP349444
- DOI 10.18664/1994-7852.175.2018.127041
- Views 71
- Downloads 0
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