Integrating the theory of constraints as an enterprise management innovative model in engineering industry – case study
Journal Title: International Journal of Contemporary Management - Year 2011, Vol 10, Issue 3
Abstract
The article presents the conception of using the theory of constraints in the reorganization of company management system. The main assumption of the described solution is the innovative use of tools, theory of constraints project management and production management. The aim of this conception is acceleration in the customer service process by coordinat-ing the activities of all departments involved in this process with particular emphasis on the production area. In order to improve the customer service, the authors have proposed to use time buffer management tools described in the theory of constraints. The integration of production process with the other steps in the execution of the contract requires the flexibility of the production system. According to the authors these objectives can be achived due to drum-buffer-rope method. One of the directions of developing described model is the logic of prioritizing the pro-duction orders based on the information derived from the customer servise process. Re-cieving the feedback information in real time could become on of the crucial factors in the sales departament decision making procesess.
Authors and Affiliations
Michał Adamczak, Piotr Cyplik, Łukasz Hadaś
Keywords
Related Articles
- EP ID EP58007
- DOI -
- Views 116
- Downloads 0
Customer satisfaction measurement in Public Administration: Voivodship Office
In the paper the process of preparation and carrying out of customer satisfaction survey in the Marshals’ Office is presented. The researches were carried out three times since 2004 to 2008. In the paper aims, methods an...
Wykorzystanie mikroblogingu jako narzędzia wspierania komunikacji w organizacji korzystającej z offshoringu procesu produkcyjnego
Koncepcja sieci z perspektywy teorii kosztów transakcyjnych
W artykule przedstawiono koncepcję sieci z perspektywy teorii kosztów transakcyjnych (TKT), na tle wybranych ujęć teoretycznych. Sformułowano tezę, że uwzględnienie założeń TKT w koncepcji sieci przyczynia się do delimit...
Inter-Organizational Collaboration and the Public Sector Innovativeness – the Case of Poland
[b]Background. [/b]Innovations in public management tend to be defined as creative ideas put into practice by management seeking to resolve persistent problems that are faced while pursuing the public interest. Inter-org...
Planowanie krajobrazowe jako sposób kreowania marki w turystyce
W artykule omówiono problematykę planowania krajobrazowego w warunkach kryzysu społecznego. Dokonując przeglądu tematyki kolizji i konfliktów w kontekście interakcji człowiek – środowisko, odwołano się do teoretycznych w...