Internal audit as an improving means of enterprises quality management systems of engineering services sphere
Journal Title: Вісник соціально-економічних досліджень - Year 2018, Vol 4, Issue 68
Abstract
The article notes the relevance of the quality management systems implementation of engineering sphere enterprises in the context of the international standard ISO 9001:2015 requirements and it was substantiated that an internal audit is means of improving them. The main problems of internal audits of enterprises quality management systems, which are related with a formal approach to their conduct are identified and the negative consequences for companies regarding doing business are defined. The existing interpretations of «internal audit» concept are considered and the expediency of modern approach applying to its compliance with the requirements of ISO 9001:2015 is substantiated. The author focuses on the new version of international standard ISO 19011:2018 «Guidelines for auditing management systems» requirements and provides the principles for internal audits conducting, compliance with which is directed on their effective implementation. A flowchart of quality management system audits conducting is given and significant aspects of influence on ensuring of their improvement are considered. The systemic inconsistencies of the quality management system of an engineering enterprise, based on the internal audits results of 2012–2017, are formed, and focuses on activities for their elimination. Emphasis is placed on the expediency of applying the algorithm created by the author for internal audits conducting of the quality management system of an engineering enterprise as a tool to ensure of his effectiveness and objectivity. The cause-and-effect Ishikawa diagram using in combination with the Pareto analysis with the aim of a competent approach to eliminating the inconsistencies of the quality management system of an engineering enterprise, which were identified in the process of internal audits conducting has been proposed.
Authors and Affiliations
Lyudmila Trachenko
Keywords
Related Articles
- EP ID EP536052
- DOI 10.33987/vsed.4(68).2018.181-192
- Views 80
- Downloads 0
INTERMEDIATION: TRANSACTIONAL APPROACH
The article analyses intermediation on the basis of transactional approach. The definitions of a transaction as the basic level of the intermediation process have been researched. It is considered, that the intermediatio...
Procedure for determining the optimal capital-labor ratio on the basis of production functions
The article discusses the theoretical and applied aspects of the procedure for enterprises optimal capital-labor ratio determining with using a two-factor production functions. The constant neglect of the capital-labor r...
COMPLEX DIAGNOSTICS OF «RISK-MANAGEMENT» AT ENTERPRISES
The article develops the methodological approach to complex diagnostics of «risk-management» at enterprises in the conditions of growth of market environment uncertainties and crisis phenomena in production activity of e...
Method of substitution with group measurements as a metrological basis of comparative methodical approach application
The metrological principles of the economic measurements implementation using the comparative methodical approach are considered in the article. According to the proposed approach using the substitution method, the set o...
Applying of economic-mathematical methods for solving economic problems
The basic methods of economic-mathematical modeling and their practical application for solving various social and economic problems are considered in the article. It has been proved that most of the processes taking pla...