INTRODUCTION TO THE BIOMETRIC ACCESS CONTROL SYSTEMS FOR MANAGERS: WHICH ERROR INDICATOR MATTERS IN THE SELECTION?
Journal Title: Polish Journal of Management Studies - Year 2018, Vol 17, Issue 2
Abstract
The managers in the business sector have to face security management issues on a daily basis and the present article analyses and discusses one of its segments, namely the biometric systems. The decision-maker is presented with a number of professional data before the implementation of such a system, although the opinion of the final user will be determinant regarding the use of the system. Following the dual engineer-manager approach, the present study first introduces the biometric systems through the engineering metrics and concepts because the decision-maker learns the errors of the system through these indices. The research also highlights the fact, that the final user is far less sensitive. However, it is a principal factor in all the security investments whether the users are able and willing to use the system properly. It is even more so in case of biometric access control systems because the algorithms operate with probabilities and the users can never be sure that they are recognized with 100% accuracy. The error values provided by the manufacturers of biometric systems are not available and because these are algorithmic data, the difference can be of several orders of magnitudes between the actually measured results. The article publishes the results of a quantitative research and determines the users’ individual subjective acceptance threshold regarding the errors of access control systems. On the basis of this, the biometric systems could be evaluated from the users’ point of view as well.<br/><br/>
Authors and Affiliations
Csaba Otti, Anita Kolnhofer-Derecskei
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