Investigating the Role of Motivational Factors and Job-Hopping Attitudes on Turnover Intentions of Gen Y Hotel Employees
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2018, Vol 8, Issue 15
Abstract
Employees leave organizations for many reasons; often these reasons are unknown to their employers and are costly. Generation Y (Gen Y) currently constitutes the majority of the total workforce in Malaysia, and it is believed that this group of employees lacks in loyalty aspect due to different life commitments and work attitudes. Hence, the objective of this study is to investigate the influence of motivational factors and job hopping attitude on Gen Y hotel employees' intention to leave. Responses from 201 Gen Y operational employees were analyzed. Results showed that intrinsic factors (recognition and achievement) and extrinsic factors (company condition and supervision) negatively and significantly influenced the intention to leave. The job-hopping attitude was found significantly moderate the relationship between motivational factors and intention to leave. This study significantly contributes to the advancement of knowledge on Gen Y intention to leave as well as provide practical solutions for hotel practitioners to overcome high turnover rate.
Authors and Affiliations
Mohamad Abdullah Hemdi, Fatin Hanani Buang, Olimjon Saidmamatov
Keywords
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- EP ID EP597650
- DOI 10.6007/IJARBSS/v8-i15/5089
- Views 67
- Downloads 0
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