IT Business Value Model for Information Intensive Organizations
Journal Title: BAR: Brazilian Administration Review - Year 2012, Vol 9, Issue 1
Abstract
Many studies have highlighted the capacity Information Technology (IT) has for generating value for organizations. Investments in IT made by organizations have increased each year. Therefore, the purpose of the present study is to analyze the IT Business Value for Information Intensive Organizations (IIO - e.g. banks, insurance companies and securities brokers). The research method consisted of a survey that used and combined the models from Weill and Broadbent (1998) and Gregor, Martin, Fernandez, Stern and Vitale (2006). Data was gathered using an adapted instrument containing 5 dimensions (Strategic, Informational, Transactional, Transformational and Infra-structure) with 27 items. The instrument was refined by employing statistical techniques such as Exploratory and Confirmatory Factorial Analysis through Structural Equations (first and second order Model Measurement). The final model is composed of four factors related to IT Business Value: Strategic, Informational, Transactional and Transformational, arranged in 15 items. The dimension Infrastructure was excluded during the model refinement process because it was discovered during interviews that managers were unable to perceive it as a distinct dimension of IT Business Value.
Authors and Affiliations
Maçada, Antonio Carlos Gastaud; Beltrame, Mateus Michelini; Dolci, Pietro Cunha; Becker, João Luiz
Keywords
Related Articles
- EP ID EP40507
- DOI -
- Views 222
- Downloads 0
A temporal model of perceived control to explain service failures
Research on service failure has neglected the temporal dimension of consumer-perceived control (i.e., past, present and future control). This paper introduces the temporal model of perceived control to service research a...
Unpacking Firm Effects: Modeling Political Alliances in Variance Decomposition of Firm Performance in Turbulent Environments
In this paper, firm heterogeneity in turbulent environments is addressed. It is argued that previous studies have not taken into account effects of a turbulent environment, like the Brazilian context, in which firms mus...
Cultural Meanings and Consumers’ Discourses about Their Brand Abandonment
Although we know a lot about how brand meanings are created and perpetuated in relation to and through cultural discourses, remarkably little work has been done in the marketing field to develop a better comprehension a...
Relationships between Learning, Context and Competency: a Multilevel Study
This study aims to identify the predictor variables for three types of management competencies: financial business management, process management and socio-environmental management. It was hypothesized that attributes...
Mind the Gap: Lessons from the UK to Brazil about the Roles of TTOs throughout Collaborative R&D Projects
The literature about collaboration for innovation has reported fundamental activities performed by intermediaries. In this paper, universities’ technology transfer offices (TTOs) are placed as intermediaries between aca...