Literature Review on Total Quality Leadership towards Achieving Organizational Compentence in Christian Organizations
Journal Title: International Journal of Humanities and Social Science Invention - Year 2018, Vol 7, Issue 5
Abstract
The Bible relates Total Quality with a golden rule from the book of Matthew 7:12 that we must have fair, equal, and good treatment upon our fellow human beings. In other words, both are giving the ideology that we must have the welfare of people at heart. In simple terms, total Quality is a total philosophy of paradigm shift of continuous improvement in all dimensions. Furthermore, total quality is sequential because if you don’t have it personally, you won’t have it organizationally. There is no way you can expect organizations to improve when people don’t improve. Total quality advocates that people have to grow and mature to where they can communicate to solve the problems in order to improve systems of organizations (Covey, 2003. p.251). All what Covey says relates to the Bible as Luke 6:31 repeats the golden rule that “do to others what you would love them do to you”. Leaders in Christian organizations get consolation because of the following: they see situations as challenges and opportunities instead of problems, they identify the positive potential in every person and every situation, they respect and value uniqueness and individual differences, they communicate recognition of individual movement, progress, and contributions, they communicate openly and honestly, they see themselves as equal to others in worth and dignity and therefore treat bosses, colleagues, and subordinates as equal participants. Encouraging leaders provide positive performance reviews, communicate in a language of equality through collaboration, cooperation, agreement, and win-win relationships, facilitate open communication of short and long-term company goals or mission statement, and are committed to giving and receiving feedback (Dinkmeyer and Eckstein, 1996.p.8).
Authors and Affiliations
Mr. Mabvuto Fitta Chipeta, Prof. Nyakora Musa O.
Keywords
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