MANAGEMENT OF MASS CUSTOMIZED ORDERS USING FLEXIBLE SCHEDULES TO MINIMIZE DELIVERY TIMES
Journal Title: Polish Journal of Management Studies - Year 2018, Vol 18, Issue 1
Abstract
The goal of mass customization is to make the products and / or services to satisfy individual customer who makes the order with a specific design for their needs. In real situation it is not so easy deal to meet individual design and to satisfy each customer separately; there is a need to accustom such environment to fulfill the market demand. In such situation, the decision makers are to ensure that they are following flexibility while taking orders and also dispatching them to the customers. One such idea is being developed in this research work. The main aim of this research work is to offer the procedure; flexible mass customization (FLMACUS) to make flexible schedules that meets the customer requirements. A simple heuristics is used to develop the procedure and Gantt charts are used for accommodating the jobs for meeting specific due dates. In this paper batch type Original Equipment Manufacturers (OEMs) are considered for our study purpose. The results from Gantt charts in various categories are depicted. Such types of Gantt charts are hardly found in earlier studies and the results show that this procedure (FLMACUS) is promising in nature to meet customer demands and due dates in a mass customized environment.<br/><br/>
Authors and Affiliations
Sudhakara R. Pandian, Zuzana Soltysova
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