METHODICAL APPROACH TO THE ESTIMATION OF QUALITY OF A MOTOR TRANSPORT ENTERPRISE BUSINESS PROCESSES
Journal Title: Економіка транспортного комплексу - Year 2011, Vol 18, Issue
Abstract
The methodical approach to the estimation of quality of a motor transport enterprise business processes has been developed. As opposed to existing ones, it provides determination of partial indices, which are directed to evaluation of basic descriptions of the process, satisfaction of external consumers’ requirements and influence of the off-grade functioning of analyzed process on realization of other processes. The evaluation of basic process descriptions is suggested to carry out by the indices of estimation of entrance, process and exit quality. The priority number of risks is determined as the index that characterizes criticism of off-grade process implementation consequences and is estimated on the basis of FMEA method.
Authors and Affiliations
Yulia Kogut
Keywords
Related Articles
- EP ID EP151232
- DOI -
- Views 95
- Downloads 0
AN APPROACH TO DEVELOPMENT OF PERSONNEL MANAGEMENT STRATEGIES AT MOTOR-TRANSPORT ENTERPRISES
The approach to the development of personnel management (PM) strategies at motor-transport enterprises is offered, it is characterized by coordination of the general strategy and the business unit strategy with the curre...
ВСТАНОВЛЕННЯ СУТНОСТІ ПОНЯТТЯ «МАРКЕТИНГОВА СТРАТЕГІЯ ОКРЕМОГО ВИДУ БІЗНЕСУ»
Процес формування стратегії маркетингу в сучасній науковій літературі розглянуто досить широко, однак, незважаючи на значну кількість наукових праць та наявність істотних результатів, до цього часу проблему формування ст...
МОДЕЛЮВАННЯ ЛОГІСТИЧНИХ БІЗНЕС-ПРОЦЕСІВ
У сьогоднішніх умовах одним із найважливіших завдань автотранспортного підприємства є скорочення рівня витрат та економія ресурсів за умови забезпечення певного рівня надання послуг. Цього можливо досягти за рахунок опти...
CONTINUOUS IMPROVEMENT OF BUSINESS PROCESSES OF THE ENTERPRISE
Theoretical bases of continuous improvement of business processes of the enterprise have been considered. It is proposed to set realization of Shukhart-Deming cycle, motivation of changes and knowledge management as fund...
APPLICATION OF SLIDING PLANNING AT MOTOR-TRANSPORT ENTERPRISES
In the article the theoretical fundamentals of sliding planning are considered. Its position in the classification of planning technologies is substantiated. The comparative characteristic of technologies is conducted, t...