METHODOLOGY OF ORGANISATIONAL CHANGES IN A COMPANY

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METHODOLOGY OF ORGANISATIONAL CHANGES IN A COMPANY

Journal Title: Przedsiębiorstwo & Finanse - Year 2014, Vol 4, Issue 1

Abstract

Organizational changes (such as implementation of quality management systems according to ISO 9000 standards or TQM), due to their unpredictable result, all by themselves bear resistance, which one should be prepared for. Such resistance may find expression in reluctance, passive behaviours and sometimes even aggressive attitudes. In order to oppose them effectively, managers should be aware of most typical reasons for this kind of behaviours. The fears should be opposed to, the purposes of changes should be explained, showing in detailed and documented manner their positive effects on individuals directly involved with them. The company’s ability to react to turbulent situation, or, in other words, company’s ability to adopt changes is, first of all, related to the management’s intellectual preparation, which is generally a result of constant self-improvement. This ability may also be a result of planning actions in the field of organizational structures, assumed strategies and management systems, as shown in this paper.

Authors and Affiliations

Jerzy Lisowski

Keywords

TQM quality

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EP ID EP165830
DOI -
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