Methods of assessing the quality of public administration in the regions
Journal Title: Держава та регіони. Серія: Державне управління - Year 2018, Vol 4, Issue
Abstract
The article examines the methodology for assessing the quality of public administration in the regions. In particular, the method of data aggregation, which is based on the threshold rule: weights are not assigned to one or another component of quality, but aggregation occurs in such a way that high grades on a number of criteria compensate for the very low level of evaluation by another criterion. Regions with such an approach are compared not with any outside system of standards, but with each other. The proposed value of the service for the consumer is determined by the ratio of costs incurred and the results obtained. Taking into account that the consumer of public services often does not have the choice of the supplier, and also that most public services are inevitable in obtain- ing, the final value for the consumer will be the higher the lower the cost of receiving the service.
Authors and Affiliations
Ю. Ю. Ряховська
Keywords
Related Articles
- EP ID EP530632
- DOI -
- Views 64
- Downloads 0
Use of fuel and energy resources as an object of state regulation in modern economic conditions
The article analyzes the state of functioning of the sphere of use of fuel and energy resources (here in after − FER), emphasizes the efficiency and the main shortcomings of its state regulation, focuses on problematic i...
Determination of the model of assessment of professional activity of civil servants in the sphere of education in Ukraine
The article explores the problem of developing a model of professional activity of civil servants in education as a prerequisite for progressive changes in the newest public dimension and as a factor in the development o...
Theoretical bases of state regulation of transport
The article substantiates the theoretical and conceptual foundations of the formation of the mechanism of state regulation of railway transport as a component of the economy of Ukraine. The composition of the factors tha...
Institutional supply for manufacturing government policy in human rights
The article examines the role of some institutes for the development of state policy in the field of human rights. The powers of the newly created Directorate for Human Rights, Access to Justice and Legal Awareness are d...
On the issue of legislative support of civil society in Ukraine
In the article the author studies the issue of legislative support for the development of civil society in Ukraine in the first years of independence. In conditions of permanent reformation of state ad- ministration, loc...