Six Sigma in the Activities of the Intermediary Companies as a Factor of Improving Performance
Journal Title: The Advanced Science Journal - Year 2014, Vol 2014, Issue 6
Abstract
The article is aimed to determine the merits of the Six Sigma strategy and the peculiarities of its use by the intermediary enterprises, as well as to suggest a certain classification of logistic business processes and services, their content and purposes. It investigates the initial conditions of the Six Sigma emergence and modern interpretations of the strategy by organizations. It also suggests using the core aspects of Six Sigma strategy in the activities of the intermediary enterprises. The article systemizes the logistic business processes, subprocesses, operations, and other services provided by the intermediary enterprise. The analysis of the peculiarities of the intermediary enterprise reveals its logistic business processes and services, their types and content. The Six Sigma strategy in the activities of the intermediary companies is supposed to be based on 6 main issues. They are as following: defining services and products mostly needed by customers, achieving one of the six σ-levels according to the customers’ complaints about the quality of the received services; understanding and organizing the key business processes satisfying the customers’ demands towards the services and products; termination of the activities consuming resources but for forming values; measuring (quite thoroughly) of the processes performance; training the staff to concentrate on the key competencies, improving the enterprise performance in general; strategic management of the enterprise (the choice of the strategy connected with its market share). The article defines those types of the intermediary enterprises’ activities, which consume the resources, but do not add any value to their production.
Authors and Affiliations
Z Liulchak, N Hayvanovych
Keywords
Related Articles
- EP ID EP99689
- DOI 10.15550/ASJ.2014.06.065
- Views 59
- Downloads 0
Clinical-Morphological Comparisons – Possible Diagnostic Method of Multiple-Organ-Failure Syndrome in Newborns
The article presents criteria for diagnostics of multiple-organ-failure syndrome (MOFS) in newborns, determined by statistical methods, basing on comparison of morphological changes presence in organs and systems of dead...
Changes in Protein and Lipopolysaccharide Profiles of Bradyrhizobium Japonicyum Strains and TN5-Mutants of Various Efficiency
The peculiarities of protein and lipopolysaccharide content of soybean rhizobia with contrasting symbiotic characteristics were studied in vitro. It was shown that the qualitative composition of proteins of nodule bacter...
Assessment of Customer Loyalty
The aim of the study is to develop the approach to measurement of customer loyalty that will improve the quality of business performance. To achieve this goal, the following tasks have been solved through the study...
Introduction and Organization of Marketing Controlling in the Trading Companies of Ukraine
Business environment of the companies at the present stage of Ukrainian economy development is characterized by its instability, the marketing ideas and concepts become obsolete. It is the marketing controlling, which is...
Methodology of Organizing Autonomy in Professionally-Based Dialogical Speech Learning for Future Specialists in the Service Sphere (German After English for Students of Non-Linguistic Specialties)
The article focuses on the results of the Intelligence Experimental Training of Professionally-Based Dialogical Speech of Future Specialists in the Service Sphere (German after English).