Next Generation M-Government in Mobile Economy: Transformation Framework and Recommendations
Journal Title: International Journal of the Computer, the Internet and Management - Year 2016, Vol 24, Issue 1
Abstract
Mobile communication technology is playing a vital role in transforming various fields of government operations, especially those geared toward efficient public services, raising transparency and good governance. The utility of mobile communication technology to drive government services will encourage information sharing and innovation, but the transformation of traditional government agencies into ones with great mobility is not an easy proposition as it will involve proper planning and preparedness to handle technological and personnel changes as well as essential institutional culture adjustments. This research aims to provide guidelines for transforming traditional government agencies into m-Government entities. The research will produce a m-Government Transformation Framework that includes practical steps of creating a m-Government.
Authors and Affiliations
Settapong Malisuwan, Wassana Kaewphanuekrungsi, Jesada Sivaraks
Keywords
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