Nursing Behavior towards our Satisfaction Patients in Hospital General City of Makassar, Indonesia
Journal Title: International journal of Emerging Trends in Science and Technology - Year 2016, Vol 3, Issue 12
Abstract
Dervish (nurse's Behavior towards our satisfaction of patients in public hospitals Makassar City) type of qualitative research approach through Phenomenology as research results indicate that the most Resources accounted for as support satisfaction to patients, one of whom was a nurse. Nurse giving greater influence to determine the quality of service. Nurses as the cutting edge service to patients and their families in the hospital, due to the frequency of his encounter with the patient most often. In the nurses provide patient service, sometimes influence the characteristics possessed by the patients, ranging from age, gender, education, income or employment, and so on will probably make the situation of the services provided by the nurses differently because the patient may have different expectations based on characteristics they have. Nurses are expected to understand the characteristics of patients based on stuff that is personal to the types of illnesses suffered patients
Authors and Affiliations
Dr Darwis
Keywords
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