Ranking Financial Institutions Based on of Trust in online banking Using ARAS and ANP Method
Journal Title: International Research Journal of Applied and Basic Sciences - Year 2013, Vol 6, Issue 4
Abstract
Various models have been developed by scientists about e-trust that are not comprehensive and only refer to some components. In this study, initially the works of other scientists and their models were analyzed and then a new conceptual model is presented. This conceptual model contains seven different antecedents which affect the customer’s e-trust in online banking. In order to determine and prioritize the relationship between model components and identify their effects on customer’s trust in online e-banking, we have used the ARAS method, which ranks the financial institutions on the basis of proposed criteria affecting customers’ trust in e-banking.
Authors and Affiliations
Sheikh Reza| Faculty of Industrial Engineering and Management Shahrood University of Technology, SHAHROOD, Ameri Majid| Faculty of Industrial Engineering and Management Shahrood University of Technology, SHAHROOD, IRAN
Keywords
Related Articles
- EP ID EP6144
- DOI -
- Views 332
- Downloads 10
“The effects of resistance training on body composition in postmenopausal women”
Obesity especially abdominal fat accumulation after menopause is the main reason of metabolic disorders. The effect of different interventions on visceral fat is a matter of importance though. The aim of this experimenta...
Relationship between Capital Cost and Market Measures of Corporate Performance Evaluation: Evidence from the Tehran Stock Exchange
The main objective of this study is to investigate the effect of capital cost on the market measures of performance evaluation of listed companies in the Tehran Stock Exchange. For this purpose, a sample of 350 firm-year...
Investigate the relationship between leadership style and organizational attachment to human dignity (A Case Study of Education Office of the city of Tabriz)
Investigate the relationship between leadership style and organizational attachment to human dignity (A Case Study of Education Office of the city of Tabriz) The main objective of the study was to investigate the relatio...
Survey of learning styles of the students in Department of Health in Arak University of Medical Sciences based on Kolb’s Model
Learning is defined as changes that impact on people’s knowledge in a specific field. The goal of this study is to determine learning styles of student of Health College of Arak University of medical sciences in 2012. Th...
Civil liability in law of Iran and UK
Civil liability is the obligation of a person to compensation which the civil liability of another person without authorization from the legal right to occur when one of the loss to bring hurt, damage that may does not...