Relational model of the relation of trust in an insurance company
Journal Title: Проблеми економіки - Year 2013, Vol 2013, Issue 2
Abstract
The article considers significance of the notion of trust in the insurance business and during functioning of activity of the insurance company personnel. It builds a model of assessment of the relation of trust in an insurance company, the main aspect in which is devoted to internal group mutual relations of trust and offers a relational type of this model. It provides results of the model study and determines integral criteria of trust in the insurance company collective.
Authors and Affiliations
Konstantin Kovalchuk, Viktoriya Polushenko
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