Research on the Quality of Passenger Transportation by Railway
Journal Title: Transport - Year 2009, Vol 24, Issue 2
Abstract
The transportation of passengers by railroads is a dynamic process because setting, wherein the process takes place, undergoes continuous changes observed at technical, technological and transportation process planning levels. Every passenger has different needs and aims and can afford different possibilities. Therefore, the conception of quality differs in each individual case. In order to be able to plan a railway trip process in a proper manner, it is important to become familiarized with passenger needs and preferences and eliminate any existing deficiencies. To this end, it is reasonable to conduct passenger surveys. The paper provides an affinity diagram of railway transportation quality factors, the elements whereof correspond to the structure of the survey questionnaire. For determining the level of the quantitative significance (weight) of indicators, there was applied the method of Analytic Hierarchy Process (AHP) developed and introduced by the American scientist T. Saaty. The scope of research work carried out by the authors covered the determination of the highest eigenvalue, the compatibility ratio, the concordance correlation coefficient, the estimated and critical value of chi-square values (the examples of estimations are presented in the paper) as well as the classification and processing of the surveyed data on passenger questionnaire and the analysis of respondents’ opinion. The closing part of the paper presents conclusions drawn based on the findings of the survey and respective recommendations for quality improvements in passenger transportation by Lithuanian railways.
Authors and Affiliations
Lijana Maskeliūnaitė, Henrikas Sivilevičius, Valentinas Podvezko
Keywords
Related Articles
- EP ID EP84507
- DOI 10.3846/1648-4142.2009.24.100-11
- Views 153
- Downloads 0
Evaluation of bypass influence on reducing air polution in Vilnius city
The segment of transport is a significant part of social and economic infrastructure and has a direct impact on certain economic or social territory development. It is known that production and/or trading scale developme...
Fuzzy Renewal Theory about Forecasting Mistakes Done by a Locomotive Driver: A Serbian Railway Case Study
The human factor is one of the most dominant causes of railway accidents. For example, human impact appears to be the main reason for 44% of railway accidents in the Republic of Serbia. Thus, a remarkable effort is under...
Modelių taikymo Lietuvos geležinkelių sektoriui restruktūrizuoti tyrimas
Tam, kad būtų sukurtas organizacinės geležinkelių sistemos struktūros modelis, reikia ekonomiškai pagrįsti ir apskaičiuoti, kiek valstybei kainuos valstybės įmonės viešajai geležinkelių infrastruktūrai valdyti steigimas...
The Safety of Tankers and Single Point Mooring During Loading Operations
Single point mooring (SPM) is used when typical port facilities cannot be applied. Offshore platforms and terminals producing oil and gas are the places where SPM can be employed. Accidents with SPM equipment and ships o...
Modelling of Internal Combustion Engines’ Emission through the Use of Traffic Flow Mathematical Models
Road traffic flows on a straight road segment are modelled in this article. The mathematical model of traffic flows has been constructed by using the method of lumped parameters. CO2, CO, CH, NOx, PM regression equations...