ROLE OF PROJECT RESOURCE AVAILABILITY ON PROJECT SUCCESS IN BANKING INDUSTRY IN RWANDA: A CASE OF KCB ATM MIS PROJECT
Journal Title: European Journal of Business and Social Sciences - Year 2017, Vol 6, Issue 2
Abstract
The Financial services sector in Rwanda has undergone transformation in the past years with several innovation driven improvements. Commercial banks in Rwanda and the rest of the world have continued to implore on senior managers and executives the need to improve project resource availability so as to ensure project success in the Banking Industry. The main objective of the study was to find out the role of project resource availability on the project success in Banking Industry in Rwanda. The study draws on theoretical literature and empirical studies on project success in an effort to explore the influence of engagement of senior managers and executives in management of project resource availability to ensure project success in the Banking Industry. The development is intended to inform further research and enable organizations to develop pathways in relation to project success in the Banking Industry. The study employed a descriptive survey design. The target population of 132 was used composing of project manager and the project team derived from the human resource, information technology, customer care, finance, credit departments as well as selected staff from 14 branches. Primary data was collected using structured questionnaires. A sample size of 42 was used. The data was the analyzed using inferential statistics in order to get the relationship between variables. The study established that improving resource availability have statistically significant role on MIS project success in the Banking Industry in Rwanda. The study recommends that senior project managers should be in-serviced on the importance of their strategic role in the management of project resources which would determine the availability of resources and thus project success.
Authors and Affiliations
MWANGI PETER JOHN| Jomo Kenyatta University of Agriculture and Technology, Kigali, Rwanda, Dr. Mbabazi Mbabazize| Jomo Kenyatta University of Agriculture and Technology, Kigali, Rwanda, Nkechi Euginia| Jomo Kenyatta University of Agriculture and Technology, Kigali, Rwanda
Keywords
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