Service Quality and Process Maturity Assessment

Journal Title: Journal of Competitiveness - Year 2013, Vol 5, Issue 4

Abstract

Authors and Affiliations

Radomir Serek

Keywords

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  • EP ID EP146862
  • DOI 10.7441/joc.2013.04.03
  • Views 140
  • Downloads 0

How To Cite

Radomir Serek (2013). Service Quality and Process Maturity Assessment. Journal of Competitiveness, 5(4), 43-56. https://europub.co.uk/articles/-A-146862