MEASURING SERVICE QUALITY LEVEL IN THE JORDANIAN TELECOMMUNICATION SECTOR FROM ITS CUSTOMERS’ PERSPECTIVE USING THE SERVPERF SCALE Journal title: European Journal of Business and Social Sciences Authors: Dr. Tareq N. Hashem| Associate Professor at Al-Isra University, Faculty of Business, Marketing Depar... Subject(s): Economics, Management Science
Service Quality and Process Maturity Assessment Journal title: Journal of Competitiveness Authors: Radomir Serek Subject(s):
THE INFLUENCE OF PERCEIVED SERVICE QUALITY ON CUSTOMER SATISFACTION: A RESEARCH IN THE THERMAL HOTELS Journal title: The Journal of International Social Research Authors: Nuran AKŞİT AŞIK Subject(s): Humanities, Social Sciences, Languages and Literature, Sociology
THE MEASUREMENT SERVICE QUALITY IN THE HEALTH SECTOR BY MEANS OF SERVPERF SCALE: “THE EXAMPLE OF SEREFLİKOCHİSAR STATE HOSPITAL” Journal title: The Journal of International Social Research Authors: Levent SONGUR Subject(s): Humanities, Social Sciences, Languages and Literature, Sociology
Measuring the level of quality of mobile phone services model (ServPerf)Case Study - Mobilis- Journal title: مجلة البشائر الاقتصادية Authors: ISMAIL MORAD, Abdous Abdelazizi Subject(s): Economics, Management, Business, Finance
Overview of the main methods of service quality analysis Journal title: Production Engineering Archives Authors: Manuela Ingaldi Subject(s): Engineering, Educational Technology, Mechanical Engineering
The impact of service quality on customer loyalty: A study of dental clinics in Jordan Journal title: International Journal of Medical and Health Research Authors: Dr. Tareq N Hashem, Dr. Nafez Nimer Ali Subject(s):
Effect of service quality on student-inspector satisfaction at the training center for educational inspectors in Rabat, Morocco Journal title: International Journal of Information Technology and Applied Sciences (IJITAS) Authors: MOHAMED ESSAOUDI RAJA LOTFI Subject(s): Computer and Information Science, Electrical and Electronic Engineering, Engineering
Evaluation of the Service Quality: A Practical Experience in a Coffeehouse Chain Journal title: Revista CEA Authors: Luis Enrique Ibarra-Morales, Laura Elena Woolfolk-Gallego, Bethania Irelia Meza-López, E... Subject(s): Economics, Management Science/Operations Research, Banks and Banking, Finance and Financial Services, Marketing, Management Science, Accounting
Criteria for strengthening the quality of service to the user of higher education services. UF case study Journal title: Prohominum Authors: Lissette Juleysi Vacacela Conforme Subject(s): Business Administration, Economics, Education, Humanities, Law, Philosophy, Psychology, Social Sciences, Communication
Application and Validation of a Model for Measuring the Perceived Quality of Health Services in Medical Tourism Journal title: Journal of Quality in Health Care & Economics (JQHE) Authors: Espinoza MG, Gonzalez JG*, Saldiar Gonzalez SJ and Munoz del Real G Subject(s): Health Care Sciences & Services