Social competences of health service workers. Pilot study
Journal Title: Progress in Health Sciences - Year 2012, Vol 2, Issue 1
Abstract
Introduction: A range of skills and competences are needed to take care of a sick person, and social competences seem to be as important as professional competences in relations with the patient. Good relations of health service workers with a patient, to a large extent, determine the quality and effectiveness of treatment. Purpose: To determine the level of social competences of health service workers. Materials and methods: Forty health service workers - doctors, nurses, and midwives - were included in the study. We used the Social Competence Questionnaire (SCQ). Results: The majority of the subjects demonstrated an average increase in the competences conditioning effective action in intimate situations, situations of social exposure, and situations requiring assertiveness. Conclusions: Given the importance of social competences in the diagnosis process, treatment, and occupational functioning of health service workers, it seems appropriate to improve and develop them.
Authors and Affiliations
A Tychmanowicz, M Kuśpit
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