South African Generation Y Students’ Motives for Using Facebook
Journal Title: Polish Journal of Management Studies - Year 2019, Vol 19, Issue 2
Abstract
Facebook remains the largest social networking site, with 2.32 billion active monthly users recorded in 2018. Despite still being dominated by individuals classified under Generation Y, with 83 percent of its users being between 18 and 24 years of age, reports suggest that it is losing popularity amongst members of this generation. Generation Y represents an important current and future market segment across a range of industries and Facebook’s continued success, both as a social networking site and a marketing platform for reaching this segment, depends on its marketing management’s ability to retain older members of Generation Y and attract its younger members. As such, this study sought to determine Generation Y students’ motives for using Facebook. Survey questionnaires were used to collect data from a convenience sample of 311 Generation Y students registered at four campuses from three South African universities. The findings infer that Generation Y students’ motives for using Facebook is a six-factor model, which exhibits reliability, construct validity and acceptable model fit. Generation Y students’ most salient motives for using Facebook include managing long-distance relationships, organising events and active photo-related activities. If Facebook is to remain relevant to Generation Y, it needs to revisit its initial purpose, namely to be a social networking site. This entails focusing on facilitating the managing of long-distance relationships, organising of events and active photo-related activities.<br/><br/>
Authors and Affiliations
Ayesha Lian Bevan-Dye
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