Specific-Domain Usability Heuristics: Are they really necessary?
Journal Title: Revista Romana de Interactiune Om-Calculator - Year 2017, Vol 10, Issue 1
Abstract
The quality of interactive systems is defined by several attributes. One of the main quality attributes is Usability. Evaluating the usability of interactive systems can help to ensure that applications will be satisfactorily accepted by users. One of the most commonly used evaluation methods is heuristic evaluation. In this method, the set of heuristics can significantly influence its performance. Although, the Nielsen's heuristics have been widely applied, the development of new specific-domain usability heuristics is increasing nowadays. The real need for providing new specific heuristics is the question that we pretend to solve through this work. This paper synthetize the results of a literature review conducted to analyze the progress in the development and use of usability heuristics for both, determining heuristics that could serve as basis for developing new ones, but also identifying activities that could be collected to establish a methodology to develop specific-domain usability heuristics. The review included studies from journals published between 2008 and 2015. It was possible to summarize the current knowledge concerning usability heuristics and identify gaps and new knowledge about this topic. Results showed the need for developing specific-domain usability heuristics and also served as basis to formalize a methodology which was named PROMETHEUS.
Authors and Affiliations
Cristhy Jimenez, Pablo Lozada
Keywords
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