Specyfika pracy a wypalenie zawodowe w opinii pielęgniarek
Journal Title: Innowacje w Pielęgniarstwie i Naukach o Zdrowiu - Year 2016, Vol 0, Issue 1
Abstract
Introduction. The nature of a nurse’s work in hospital wards makes the nurse exposed to various stress provoking factors that contribute to the emergence of the burnout phenomenon. This situation occurs due to prolonged stress and ineffective coping with overloads at work. Burnout is defined a as condition characterized by frustration and exhaustion appearing in people who take intensive care of others devoting so much energy, which results in the loss of energy and motivation to continue working with the previous intensity and commitment. The model of professional burnout syndrome is a three-stage process and includes emotional exhaustion, depersonalization, and reduced sense of personal accomplishment. As a result of burnout there occurs the loss of professional commitment and decrease of satisfaction with the job which leads to a reduction in the quality and effectiveness of medical care provided. Therefore, actions are taken to prevent this phenomenon in the work environment, not only because of its effects on health and the effectiveness of work but also because of the safety and welfare of patients. Aim. The aim of this study was to determine and investigate the effect of environmental conditions on the level of the phenomenon of burnout among nurses at hospital wards. Material and methods. The study was carried out in 2013, in a group of 70 nurses working in the Provincial Specialist Hospital in Wloclawek in 4 wards. The study was performed by means of diagnostic survey with the use of a questionnaire of our own design. Results. The dominant group of those surveyed in terms of age were nurses aged from 41to 50 years with long years of service ranging from 21 to 30 years and with the education at the level of the secondary medical school. A more numerous group consisted of nurses with shift system of work. The results of the research refer to the analysis of the level of burnout among nurses in terms of the type of the hospital ward. Conclusions. 1. The nature of the work of nurses in hospital wards varies the level of the phenomenon of professional burnout syndrome. Higher levels of burnout occurs in surgical wards as compared to conservative wards. 2. The work of nurses in multi-shift system of work causes a higher level of burnout than single shift system. 3. Nurses having a low sense of professional satisfaction represent a higher level of burnout. 4. Nurses know and are able to identify the symptoms of the phenomenon of burnout, as well as the ways of coping with stress and preventing its negative effects.
Authors and Affiliations
Leokadia Rezemerska, Dorota Kochman, Agnieszka Anaszewicz
Keywords
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