The Agent’s Interpersonal Competence on the Insurance Market
Journal Title: Zarządzanie i Finanse - Year 2013, Vol 11, Issue 1
Abstract
The goal of this publication is to identify and to characterise the vital in-terpersonal skills, which are important in service activities related to Polish In-surance Market. I will try to find the answer to the question if there is an uni-versal set of interpersonal skills, useful for all working Professionals related with Insurance Market whatever they are agents, employees or managers. The next question will be if some of skills are more important, in their opinion, than others despite of the position of respondent.
Authors and Affiliations
Agnieszka Witwicka
Keywords
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