The Effect of Work Satisfaction on Employee Engagement
Journal Title: Polish Journal of Management Studies - Year 2019, Vol 19, Issue 2
Abstract
The study aims at examining the effect of work satisfaction on employee engagement. The study was conducted using the quantitative method. The population consists of the employees of telecommunication network providers in the industry. The numbers of employees eligible to be included in the population were 14,000 people (2015), which came from various managerial levels. Upon restricting the population three managerial levels, including senior leaders, line managers, and supervisors, the number went down to 8,064 people. For the study, samples of 100 respondents were chosen using multistage-random sampling. The data were processed using the Structural Equation Modeling (SEM) method. The results of the study showed that in telecommunication network providers, work satisfaction could increase employee engagement. Work condition was the dominant driver in increasing employee engagement, followed by work relationship and promotion. Work conditions include work security, work comfort, stress levels, working hours, and management policies. These aspects could provide the highest support in shaping employee engagement. The results of this study provide an implication for telecommunication network providers in Indonesia, which is that employee engagement was mainly driven by employee satisfaction with their work condition, work relationship, and promotion.<br/><br/>
Authors and Affiliations
Faizal Rochmad Djoemadi, Margono Setiawan, Noermijati Noermijati, Dodi Wirawan Irawanto
Keywords
Related Articles
- EP ID EP599980
- DOI 10.17512/pjms.2019.19.2.08
- Views 46
- Downloads 0
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