The Effectiveness of Social Media as Knowledge Management Sharing Tool in Government Agency: A Case Study
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2017, Vol 7, Issue 12
Abstract
This paper reviews the effectiveness of social media as knowledge management sharing tool in a government agency, which is Department of Chemistry Malaysia. As technology evolves, the tools to share knowledge have diversified. From just using the usual way of sharing information like discussion, distribution of documents via postage, sharing information via electronic media, social network or media is now trending as an information sharing tool. The research reviews the situation regarding the effectiveness of using social media as a knowledge-sharing tool in a government organization which is filled with red tapes, rules and regulations. Also included a brief conclusion and variety sources of references cited for better understanding and clear thoughtful.
Authors and Affiliations
Ani Fazliana Dahri, Alwi Mohd Yunus
Keywords
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- EP ID EP643065
- DOI 10.6007/IJARBSS/v7-i12/3750
- Views 79
- Downloads 0
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