THE EFFECTS OF EMPLOYEE SKILL SET IN INTEGRATED FINANCIAL MANAGEMENT INFORMATION SYSTEM ON SERVICE DELIVERY IN THE MINISTRY OF INTERIOR AND COORDINATION OF NATIONAL GOVERNMENT IN KENYA
Journal Title: European Journal of Business and Social Sciences - Year 2015, Vol 4, Issue 4
Abstract
The introduction of the Integrated Financial Management system, Electronic Funds Transfer, the Pension system and the Public debt management systems among others, have been premised on the realization that government of Kenya can effectively leverage existing and emerging technology to enhance the pace of reforms. This research sought to determine the effects of employee skill set in IFMIS on service delivery. The target population for this study was the various staff in the ministry of interior and coordination of national government. The data collected was qualitative. Descriptive statistics was performed to provide simple summaries about the measures and represented in form of frequency tables. The study established that 44.1% of the respondents strongly agreed that the ministry employees lack proper training program on the use of IFMIS. The study concluded that IFMIS enables working to be interactive, extended, networked and autonomous. The study recommended that that the ministry of interior and coordination of national government should provide proper training program on the use of IFMIS and also recommended that the employees should be motivated on the use of IFMIS.
Authors and Affiliations
Isabella Aduwoli Odolo| School of Human Resource Management, Jomo Kenyatta University of Agriculture and Technology, Mouni Geoffrey Gekara| School of Human Resource Management, Jomo Kenyatta University of Agriculture and Technology
Keywords
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- EP ID EP10612
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