THE EMPIRICAL QUALITY MANAGEMENT PRACTICES STUDY OF INDUSTRIAL COMPANIES IN THE CZECH REPUBLIC
Journal Title: Polish Journal of Management Studies - Year 2018, Vol 17, Issue 2
Abstract
Monitoring, managing and sustaining the quality are crucial to the competitiveness of companies. In order to manage the quality, a variety of Quality Management tools and techniques can be used. The main objective of this study is to identify the use of selected Quality Management tools and techniques in industrial companies in the Czech Republic. This study summarizes the results of the online questionnaire survey (research sample of 200 industry companies). It has been found that the most commonly used Quality Management tools and techniques are Checksheets, Total Quality Management and Pareto Chart. Total Quality Management is currently the most commonly single-used Quality Management technique. Research findings also provide information about the quality tools using. The survey shows that basic (classical) Quality Management tools are used more than new Quality Management tools. The relationship between industrial specializations of companies and used Quality Management tools and techniques are found (The Pearson's Chi-square Test of Independence and the G-Test of Independence were used). Other relationships have been identified between the type of production and Quality Management tools and techniques.<br/><br/>
Authors and Affiliations
Pavel Ondra, David Tuček, Rastislav Rajnoha
Keywords
Related Articles
- EP ID EP305929
- DOI 10.17512/pjms.2018.17.2.16
- Views 64
- Downloads 0
“4Cs” PUBLIC GOVERNANCE MODEL FOR POLICIES STIMULATING THE INTERNATIONALIZATION OF COMPANIES
Public governance refers to application of public authority and exercise of public control in society with respect to management of its resources for the sake of its social and economic development. The article presents...
EFFECTIVE OCCUPATIONAL COUNSELLING FOR THE UNEMPLOYED
Recruitment is usually a long-term and expensive process that generates substantial risk. A survey showed that, depending on the job position, costs connected with replacing an employee range from one third of annual pen...
LEADERSHIP STYLES AND MANAGERIAL BEHAVIOR IN ROMANIAN COMPANIES
The article aims to investigate the managers’ leadership styles in the NorthEastern Romanian companies. The research is based on the questionnaire method, where 50 managers were questioned on how they communicate decisio...
IDENTIFICATION OF ATTRIBUTES OF NEURO-LINGUISTIC PROGRAMMING (NLP) STRUCTURE WITH THE FOCUS ON COMMUNICATION AND TECHNIQUES OF ITS IMPLEMENTATION IN MANAGERIAL WORK
Effective communication is one of the basic pillars of activities for which cooperation of people is inevitable. At the same time, it is also a significant issue discussed in the context of managerial work, entrepreneurs...
CAREER PATH AND CAREER MANAGEMENT IN THE GARDENING COMPANY FROM SME SECTOR
The concept of career is most commonly associated with large companies, corporations, where the newly adopted employee has the lowest position, gaining relevant experience and then “goes up”, taking higher position, some...